Privacy Policy

1. Introduction

Buckhead Energy, LLC ("Buckhead Energy," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.buckheadenergy.com (the "Site") or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Property information (location, ownership details, mineral rights information)
• Financial information related to mineral rights transactions
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our Site
• Referring website
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us:

• Remember your preferences
• Analyze Site usage and performance
• Provide personalized content
• Improve our services

2.4 Browser Privacy Signals

If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of the sale or sharing of your personal information, the same as the Do Not Sell or Share button below: marketing cookies stay off, whatever you chose before. Our Site does not respond to "Do Not Track" browser signals, because there is no common standard for them; GPC is the signal we honor.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To communicate with you about our services
• To process mineral rights transactions
• To send you marketing communications (with your consent)
• To analyze and improve our website performance
• To comply with legal obligations
• To protect our rights and prevent fraud

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, including:

• Website hosting, content delivery and security providers
• Email delivery providers
• Website analytics providers
• Customer relationship management (CRM) software, where we keep the inquiries you send us
• Team messaging tools we use to alert our staff to new inquiries
• AI providers that power the chat assistant on our Site, which receive the name, email address and phone number you enter to start a chat and the messages you type into it
• An accessibility tool that lets you adjust how our Site displays
• A human-verification (CAPTCHA) service, described in section 4.4
• Legal and professional advisors

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.4 Human Verification on the AI-Assistant Inquiry Page

If you ask an AI assistant to prepare an inquiry to us, you complete a human check on our AI-assistant inquiry authorization page before we email you an access code. On that page we use a third-party human-verification (CAPTCHA) service to confirm that a person is present. The service receives your IP address and information about your device and browser, and processes it under its own privacy policy and terms, which are linked on that page. We use it only on that page.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing
• The right to data portability
• The right to opt-out of marketing communications

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure adequate protection of your personal information.

11. California Privacy Rights (CCPA/CPRA)

This section provides additional information for California residents as required by the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").

11.1 Categories of Personal Information We Collect

We have collected the following categories of personal information from California consumers within the last twelve (12) months:

• Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers
• Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
• Internet Activity: Browsing history, search history, and information on a consumer's interaction with a website, application, or advertisement
• Geolocation Data: Physical location or movements
• Professional Information: Current or past job history or performance evaluations
• Contact Information: Personal information described in subdivision (e) of Section 1798.80 (customer records)

11.2 Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you provide it to us
• Automatically when you visit our website
• From third-party service providers
• From public records
• From our business partners

11.3 Purposes for Collection and Use

We collect and use personal information for the following business purposes:

• To provide our mineral rights services
• To process transactions and payments
• To communicate with you
• To improve our website and services
• To detect security incidents and protect against fraud
• To comply with legal obligations
• For marketing and advertising purposes

11.4 Sharing of Personal Information

We may share your personal information with the following categories of third parties:

• Service providers and vendors
• Professional advisors (attorneys, accountants)
• Government entities when required by law
• Business partners for joint marketing efforts

11.5 Sale and Sharing of Personal Information

We do not sell your personal information. We do not run advertising tags on our Site today. If you accept marketing cookies, they may be used for advertising, which California law can treat as "sharing." You can decline them in our cookie preferences, use the Do Not Sell or Share button below, or send a Global Privacy Control signal, and they stay off.

11.6 Your California Privacy Rights

As a California resident, you have the following rights:

Right to Know

You have the right to request that we disclose:

• The categories of personal information we collected about you
• The categories of sources from which we collected your personal information
• The business or commercial purpose for collecting or selling your personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we collected about you

Right to Delete

You have the right to request that we delete any personal information about you that we collected from you, subject to certain exceptions.

Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

Right to Opt-Out

You have the right to opt-out of the sale or sharing of your personal information.

Right to Limit Use of Sensitive Personal Information

You have the right to request that we limit the use of your sensitive personal information to what is necessary to perform our services.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

11.7 How to Exercise Your California Rights

To exercise your California privacy rights, you may submit a request by:

• Email: [email protected]
• Phone: (817) 778-9532

11.8 Verification Process

We will verify your identity before processing your request. We may request additional information to verify your identity, such as:

• Your full name and email address
• Property information if you have provided it to us
• Recent interactions with our services

11.9 Authorized Agents

You may designate an authorized agent to make a request on your behalf. We may require written proof of the agent's authority and verification of your identity.

11.10 Response Times

We will respond to your request within 45 days of receipt. If we need additional time, we will inform you of the reason and extension period in writing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: (817) 778-9532
• Mail: Buckhead Energy, LLC
  P.O. Box 471288
  Fort Worth, TX 76147